2019
Two people, one rented desk in Gowanus.
FoundingMaren and Theo leave their jobs to build trade-compliance software for a single customs broker. The contract is forty pages and the deliverable is twelve weeks. We still use that template.
2020
The first migration nobody noticed.
MilestoneA regional bank asks us to replatform a thirty-year-old loan servicing system. The cutover happens over a Tuesday lunch. The bank's CIO sends one email: “Did it run?” It did.
2021
We over-hired, then we corrected.
MistakeHire fast on the assumption that demand will keep climbing in a straight line. It doesn't. We pause hiring for nine months and rewrite our staffing model around 70% utilization. It has not changed since.
2022
Lisbon opens. Five chairs and a kettle.
OfficeOur second office, opened to be closer to the European clients we'd been waking up at five for. Elena is the first hire. The kettle is the second.
2023
Duty Drawback ships its first dollar.
ProductOur first internal product graduates from a custom build into a white-label desk that brokers resell. The first refund check is for $4,217.18. We frame the screenshot.
2024
São Paulo. Thirty people. Same model.
OfficeOur third office, opened so Júlia and Diego could stop commuting through three time zones. We hit thirty employees and decide that is roughly the right number for now.
2026
Still independent. Still finishing things.
TodayThirty-four people. Three offices. One office cat. No outside capital and no plans to raise. We have a roadmap of products, a backlog of clients, and a kettle in every kitchen.